Support Overview

If you face any trouble with the CityEngine, we want  to solve it fast. Our support is entirely
 web and e-mail based. Note that some services apply to subscription customers only.

In case of questions or problems, follow these steps:

 #1: Search the FAQ and the Knowledge Base
 #2: Consult the CityEngine Help
 #3: Check the Forum for additional inputs
 #4: Get in contact with our support team (for subscription customers only)
Learning Videos

Whether you're an architect, urban planner, GIS professional, game developer, or CG artist,
several learning videos demonstrate you the basics and key concepts of CityEngine.




Tutorials

CityEngine tutorials are the starting point to learn CityEngine - and help you to improve your skills and take full advantage of CityEngine. The step-by-step lessons are accompanied by easy-to-follow tutorial videos.

Examples

CityEngine comes with inspiring and extensive example cities and building rules that demonstrate different use cases and allow to quickly create detailed cities via parametric modeling only. Included are ancient, contemporary and future cities at different levels of detail.

Documentation

CityEngine comes along with a help documentation system consisting of a quick start guide, a manual with in-depth descriptions, tutorial lesson, and a reference of the CGA rule operations. The help documentation system is available online and offline.

CityEngine Help 2009.3 PDF
Use as fallback in case neither the offline Help within the CityEngine nor the online Help can be accessed due to port-restrictions. We recommend to make use of the bookmarks in the pdf to browse it.

→ Tutorials
→ Provided Examples
→ CityEngine Documentation
→ Email Support Team

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